Client Consent Form

1. INTRODUCTION

By purchasing our services via the Law Lounge website (www.lawlounge.co.za) and its related applications, you (the “Client”) consent to the collection, processing, and storage of your personal information by Law Lounge (“we”, “us”, “our”). This consent is given in accordance with the Protection of Personal Information Act, 2013 (POPIA) and the Electronic Communications and Transactions Act, 2002 (ECT Act). This Consent Form should be read together with our Privacy Policy and Website Terms and Conditions.

2. PURPOSE OF COLLECTION AND PROCESSING

The personal information you provide is collected and processed solely for the purpose of:

• Rendering pre-litigation advice and other legal services that you have purchased
• Processing and responding to your inquiries and service requests
• Facilitating payments and issuing invoices
• Gathering dispute-related information necessary to accurately assess and advise on your legal matter
• Complying with applicable legal obligations.

3. DETAILS OF PERSONAL INFORMATION COLLECTED

We may collect, among other information, the following details:

• Your name, surname, and contact details (email address, telephone number, physical address)
• Identification or registration numbers (where applicable)
• Payment information
• Information related to your legal inquiry and any supporting documents
• Website usage data (e.g., IP address, browser type, pages visited)

4. ADDITIONAL DISPUTE INFORMATION

As a condition of purchasing our services, you may be required to complete additional forms – for example, the “INFORMATION REQUIRED – I WANT TO SUE” or “INFORMATION REQUIRED – I AM BEING SUED” documents – to enable us to collect all necessary dispute-related information. By purchasing our services, you acknowledge and consent that:

• Such additional information will be collected, processed, and stored solely for the purpose of rendering legal services
• The collection of this information is necessary for us to accurately assess and advise on your legal dispute
• You may withdraw your consent at any time, subject to legal obligations requiring retention of certain information.

5. LEGAL BASIS FOR PROCESSING

Your personal information is processed on the following bases under POPIA:

• Your express consent given by purchasing our services
• The performance of a contract between you and Law Lounge
• Compliance with a legal obligation
• Our legitimate interests in providing and improving our services

6. DATA SHARING

Your personal information may be shared with:

• Legal service providers or external legal professionals when you request additional assistance
• Third-party service providers (e.g., for website hosting, email communication, or payment processing) under strict confidentiality obligations
• Regulatory authorities, when required by law
• No personal information will be sold, rented, or traded without your express consent.

7. YOUR RIGHTS

Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Object to the processing of your information under certain circumstances
• Withdraw your consent (where processing is based solely on consent)
• Lodge a complaint with the Information Regulator

For further details on your rights, please refer to our Privacy Policy.

8. CONSENT AND ACKNOWLEDGEMENT

By signing this form or clicking “I Agree” on our website when purchasing our services, you confirm that:

• You have read and understood this Consent Form, our Privacy Policy, and our Website Terms and Conditions
• You understand the purposes for which your personal information (including any dispute-related information) is collected, processed, and stored
• You voluntarily consent to the collection and processing of your personal information in accordance with South African law and the terms set out above.

9. CONTACT DETAILS

For any inquiries regarding this Consent Form or to exercise your rights, please contact:
Law Lounge
Email: info@lawlounge.co.za
Website: www.lawlounge.co.za

By signing below, I consent to the collection and processing of my personal information as described in this document and any additional personal information that may be collected through related dispute forms. I acknowledge that Law Lounge is bound by POPIA and that I can access their PAIA Manual on the website or upon request.